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Electric & Gas Utilities in Drayton Valley (FortisAlberta & ATCO Gas)

FortisAlberta is the wire services provider (electricity distribution utility) for Drayton Valley, in the Central Alberta region. They are responsible for ensuring that electricity reaches your home, and also read and maintain your meter. ATCO Gas is your gas distribution utility in the area covering Drayton Valley.

Moving to Drayton Valley: Starting Electricity Connection

Are you moving to Drayton Valley and need to get electricity started under your name? EPCOR is your regulated rate provider. To start service, call EPCOR at (403) 310-4300, from Monday to Friday between 8:00 a.m. and 7:00 p.m. and on Saturdays from 8:00 a.m. to 4:30 p.m.

If your electricity service has been disconnected you will need to contact FortisAlberta. You can reach them by telephone at 1-855-333-9473, from Monday to Friday between 7:00 a.m. and 8:00 p.m., and on Saturdays from 8:00 a.m. to 5:00 p.m.

Find out more about moving in Alberta

FortisAlberta Office

Calgary Head Office
320 17th Avenue S.W.
Calgary, AB, T2S 2V1
Phone: (403) 514-4000
Fax: (403) 514-4001

Find more ways to contact FortisAlberta

Starting Electricity Service in Drayton Valley

If your electricity service has not been disconnected, you can call your regulated rate provider (EPCOR) directly to set up an account for electricity supply.

To open an account for your electricity supply, you will likely need to provide the following information:

  • Your full name and contact information (phone number, email address)
  • The Drayton Valley supply address (street address, postal code, city)
  • Desired service start date

You may also be asked to provide some ID (such as your drivers licence number).

ECPOR Customer Service will be happy to answer any questions you might have about starting electricity service in Drayton Valley, including questions about electricity rates or billing.

EPCOR Mailing Address

EPCOR Bill Payment
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Find more contact information for EPCOR

Making an Appointment With FortisAlberta in Drayton Valley

If you need to have service reconnected to your property, to start up a new service line, or would like to move your meter, you should contact FortisAlberta at 1-855-333-9473 to learn more and to set up an appointment (if necessary).

Moving to Drayton Valley: Starting Gas Connection

Are you moving to Drayton Valley and need to get gas started under your name? While ATCO Gas is responsible for gas distribution in the Drayton Valley area, Direct Energy Regulated Services (DERS) is your regulated rate provider. To start service, call DERS at 1-866-420-3174, from Monday to Friday between 7:00 a.m. and 9:00 p.m. and on Saturdays from 8:00 a.m. to 4:30 p.m.

If your gas service has been disconnected, you will need to call ATCO Gas at (403) 310-5678, from Monday to Friday between 7:00 a.m. and 7:00 p.m. (closed weekends and holidays) to discuss reconnection to your property.

Starting Gas Service in Drayton Valley

If your gas service has not been disconnected, you can call DERS directly to set up an account for gas supply.

To open an account for your gas supply, you will likely need to provide the following information:

  • Your full name and contact information (phone number, email address)
  • The Drayton Valley supply address (street address, postal code, city)
  • Desired service start date

You may also be asked to provide some ID (such as your drivers licence number).

DERS Customer Service will be happy to answer any questions you might have about starting gas service in Drayton Valley, including questions about natural gas rates or billing.

ATCO GAS Office

Drayton Valley Agency Office
5521 53 Avenue 
Drayton Valley Alberta
T7A 1S8
Phone: (780) 542-7448
Fax: (780) 542-6540

Find more contact information for ATCO Gas

DERS Mailing Address

Direct Energy Regulated Services
P.O. Box 1520
639 5th Ave SW
Calgary, AB T2P 5R6

Find more telephone numbers and ways to get in touch with DERS

Making an Appointment With ATCO Gas in Drayton Valley

If you need to have service reconnected to your property, to start up a new service line, or would like to move your meter, you should contact ATCO Gas at (403) 310-5678 to learn more and to set up an appointment (if necessary).

Answers about Prices, Payments, and Bills in Drayton Valley

Call EPCOR at (403) 310-4300 for any questions about billing, payment options, or rates for electricity. Call Direct Energy Regulated Services at 1-866-420-3174 for questions related to your gas supply. If you choose to purchase your energy supply from a competitive energy retailer, you should contact them directly.

Find out more about your energy supply in Alberta

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Nearby communities

Violet Grove Distance: 4.6km
Rocky Rapids Distance: 7.1km
Buck Creek Distance: 9.3km
Cynthia Distance: 15.9km
Berrymoor Distance: 16.1km