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Electric and Gas Utilities in Edmonton (EPCOR & ATCO Gas)

Wires services in Edmonton are owned and operated by the municipally-owned power utility EPCOR. They are responsible for ensuring that electricity reaches your home, and also read and maintain your meter. ATCO Gas is the gas distribution utility for the area covering Edmonton.

Moving to Edmonton: Starting Electricity Connection

Find out how much electricity costs in Edmonton

Are you moving to Edmonton and need to get electricity started under your name? EPCOR is your regulated rate provider. To start service, call EPCOR at (403) 310-4300, from Monday to Friday between 8:00 a.m. and 7:00 p.m. and on Saturdays from 8:00 a.m. to 4:30 p.m.

If your electricity service has been disconnected you will need to contact EPCOR Distribution and Transmission. You can reach them by telephone at 310-4300, from Monday to Friday between 8:00 a.m. and 7:00 p.m., and on Saturdays from 8:00 a.m. to 4:30 p.m.

Find out more about moving in Alberta

EPCOR Office

Edmonton Head Office
2000-10423 101 Street NW
Edmonton, AB T5H 0E8

Find more ways to contact EPCOR

Starting Electricity Service in Edmonton

If your electricity service has not been disconnected, you can call your regulated rate provider (EPCOR) directly to set up an account for electricity supply.

To open an account for your electricity supply, you will likely need to provide the following information:

  • Your full name and contact information (phone number, email address)
  • The Edmonton supply address (street address, postal code, city)
  • Desired service start date

You may also be asked to provide some ID (such as your drivers licence number).

ECPOR Customer Service will be happy to answer any questions you might have about starting electricity service in Edmonton, including questions about electricity rates or billing.

EPCOR Mailing Address

EPCOR Bill Payment
EPCOR
P.O. Box 500
Edmonton, AB T5J 3Y3

Find more contact information for EPCOR

Making an Appointment With EPCOR Distribution and Transmission in Edmonton

If you need to have service reconnected to your property, to start up a new service line, or would like to move your meter, you should contact EPCOR at 310-4300 to learn more and to set up an appointment (if necessary).

Moving to Edmonton: Starting Gas Service

Are you moving to Edmonton and need to get gas started under your name? While ATCO Gas is responsible for gas distribution in the Edmonton area, Direct Energy Regulated Services (DERS) is your regulated rate provider. To start service, call DERS at 1-866-420-3174, from Monday to Friday between 7:00 a.m. and 9:00 p.m. and on Saturdays from 8:00 a.m. to 4:30 p.m.

If your gas service has been disconnected, you will need to call ATCO Gas at (403) 310-5678, from Monday to Friday between 7:00 a.m. and 7:00 p.m. (closed weekends and holidays) to discuss reconnection to your property.

Starting Gas Service in Edmonton

If your gas service has not been disconnected, you can call DERS directly to set up an account for gas supply. To open an account for your gas supply, you will likely need to provide the following information:

  • Your full name and contact information (phone number, email address)
  • The Edmonton supply address (street address, postal code, city)
  • Desired service start date

You may also be asked to provide some ID (such as your drivers licence number).

DERS Customer Service will be happy to answer any questions you might have about starting gas service in Edmonton, including questions about natural gas rates or billing.

ATCO GAS Office

North Edmonton Operations Centre
13450 - 149 Street
Edmonton Alberta
T5V 0B7
Phone: 780-424-5222

Find more contact information for ATCO Gas

DERS Mailing Address

Direct Energy Regulated Services
P.O. Box 1520
639 5th Ave SW
Calgary, AB T2P 5R6

Find more telephone numbers and ways to get in touch with DERS

Making an Appointment With ATCO Gas in Edmonton

If you need to have service reconnected to your property, to start up a new service line, or would like to move your meter, you should contact ATCO Gas at (403) 310-5678 to learn more and to set up an appointment (if necessary).

Answers about Prices, Payments, and Bills in Edmonton

Call EPCOR at (403) 310-4300 for any questions about billing, payment options, or rates for electricity. Call Direct Energy Regulated Services at 1-866-420-3174 for questions related to your gas supply. If you choose to purchase your energy supply from a competitive energy retailer, you should contact them directly.

Find out more about your energy supply in Alberta

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Nearby communities

Bellevue Distance: 5.5km
Lancaster Park Distance: 7.4km
Beverly Distance: 7.5km
Winterburn Distance: 12.4km
st.albert Distance: 12.6km