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EPCOR and Encor by EPCOR Phone Numbers and Other Contact Information

          

Here you will find various contacts for EPCOR Inc. and Encor by EPCOR

Customer Service

General Customer Service Number
310-4300
Operating Hours: Monday - Friday, 8:00 a.m. to 7:00 p.m.; Saturday 8:00 a.m. to 4:30 p.m.
Edmonton Customer Service Number
(780) 412-4000
Operating Hours: Monday - Friday, 8:00 a.m. to 7:00 p.m.; Saturday 8:00 a.m. to 4:30 p.m.
Toll-free Customer Service Number
1-800-667-2345​
Operating Hours: Monday - Friday, 8:00 a.m. to 7:00 p.m.; Saturday 8:00 a.m. to 4:30 p.m.
Fax Number
(780) 310-4295
Email
custserv@epcor.com
Twitter
@EPCOR

Emergencies

Use these number to report power outages, downed lines, and out of service traffic lights
Edmonton Emergency Number
(780) 412-4500
Fortis Alberta Emergency Number
310-9473 or 1-855-333-9473

Bill Payment

Bill Payment
EPCOR Bill Payment
P.O. Box 500
Edmonton, AB T5J 3Y3

Find out more about payment options for your EPCOR or Encor by EPCOR bill

Head Office

Head Office Address
EPCOR
2000-10423 101 Street NW
Edmonton, AB T5H 0E8
Head Office Switchboard
(780) 412-3414

Other EPCOR Contacts

Corporate Relations
Email corpafrs@epcor.com if you have any questions about: EPCOR Utilities or any EPCOR company, Annual and Interim Reports, Financial and/or Operational Information, and Events
Community Investments
Email community@epcor.com
Media Relations
For Canadian media enquiries during business hours contact Tim LeRiche at (780) 969-8238 or tleriche@epcor.com
Careers
For questions about careers at EPCOR, email careers@epcor.com or refer to EPCOR's website

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