AltaGas Utilities Phone Numbers and More Contact Information
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Do you have a question about natural gas service with AltaGas? Whether it's a question about your rates or your bill, meter reading, or service connection, you will find here the contact information that you need and more!
AltaGas Utilities Customer Service
| Toll-free Customer Service Number |
|---|
| 1-866-222-2067 Operating Hours: Monday - Friday, 8:00 a.m. to 6:00 p.m. |
| [email protected] |
AltaGas Utilities Emergency Number
| AltaGas Utilities 24 hour Emergency Line |
|---|
| 1-866-222-2068 |
Call the AltaGas Utilities emergency number if you smell gas, notice a broken gas pipe, or see a fire that involves natural gas
AltaGas Utilities Bill Payment (regulated rate customers)
| AltaGas Utilities Bill Payment Mailing Address |
|---|
| AltaGas Utilities Inc. PO Box 2597 Stn M Calgary AB T2P 0C8 |
| Questions About AltaGas Utilities Billing |
| 1-866-222-2067 (Customer Service) Operating Hours: Monday - Friday, 8:00 a.m. to 6:00 p.m. |
Find out more about payment options for your AltaGas Utilities bill
AltaGas Utilities Head Office
| Head Office Address |
|---|
| AltaGas Utilities Inc. 5509 45 Street Leduc AB T9E 6T6 |
Other AltaGas Utilities Contacts
| Social Media | |
|---|---|
| AltaGas Utilities is on Facebook | Follow AltaGas on Twitter: @AUI_Alberta |
Have a Question? Who to Contact
| Question/Concern | Who to Contact | Phone Number/Address | Question/Concern | Who to Contact | Phone Number/Address |
|---|---|---|---|---|---|
| General Question | AltaGas General Enquiries/Customer Service | Phone: 1-866-222-2067 Email: [email protected] |
Emergency (smell gas leak, etc) | AltaGas Emergency Line | 1-866-222-2068 |
| Questions About Meter (submit a meter reading) | AltaGas General Enquiries/Customer Service | Phone: 1-866-222-2067 Email: [email protected] |
Starting a New Service Line | Natural Gas Service Application | 780-980-4980 or 1-866-986-5215 |
| Questions About Billing (regulated rate customers only) | AltaGas Customer Service | 1-866-222-2067 | Credit Enquiries/Payment Arrangements (regulated rate customers only) | Credit Enquiries | 1-800-263-2212 |
| Construction/Renovations | Call Before You Dig/Alberta One Call | Phone: 1-800-242-3447 | Starting a New Service Line | Natural Gas Service Application | 780-980-4980 or 1-866-986-5215 |
| Business Development | Mark Filteau | Phone: 780-980-6772 Fax: 780-986-5220 Email: [email protected] |
Retailer Enquiries | AltaGas Regulatory Specialist | [email protected] |
| Irv Richelhoff | Phone: 780-980-7305 Fax: 780-986-5220 Email: [email protected] |
AltaGas Retailer Billing | [email protected] | ||
| Careers | AltaGas Employment | Email: [email protected] | Media Enquiries | Melissa Harvey, AltaGas Ltd. Program Manager | [email protected] |