ATCO Electric is a power distribution company in Alberta that provides service in the north and central-east regions of the province.
ATCO Electric Mailing Address
10035 105 St NW
Edmonton, Alberta T5J 2V6 Canada
Activate Your ATCO Electric Account
If you are moving to a community within ATCO Electric's service territory your regulated rate provider is Direct Energy Regulated Services. Find out how to activate your Directe Energy Regulated Services account.
In the unlikely event that you move to a residence where electricity service has been disconnected, you will need to call ATCO Electric. To get reconnected, you can call ATCO Electric at 1-800-668-2248, and will need to provide the following information:
- Your exact address (apt. no., street no., street name, community, postal code)
- Your name
- The date of required service
You may need to pay a fee for reconnection.
Call ATCO Electric Customer Service
Do you have a question related to your meter or your electricity connection? Call the ATCO Electric customer service at 1-800-668-2248, open from Monday - Friday, 7:00 a.m. to 5:00 p.m.
Pay Your Electricity Bill
Direct Energy Regulated Services is responsible for customer service, including billing, for regulated rate customers. Find out how to pay your Direct Energy Regulated Services bill.
Did you know that in Alberta you have a choice of your energy supplier? Find out more about your options for your energy supply or learn about Alberta's retail electricity and gas markets