Just Energy Ontario
Just Energy is a competitive energy retailer that offers both electricity and natural gas products for residential consumers. With 2 million customers across North America, it is one of the larger competitive energy retailers present in Ontario. Its headquarters are in Mississauga, and it operates in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec. In Ontario Just Energy provides competitive electricity and natural gas products, as well as various home services and green products.
Residential Offers
| Name | Energy Type | Rates | Notes |
|---|---|---|---|
| 5 Year Predict-A-Bill | Electricity | 5 year fixed rate @ $49.99/month |
Possibility of automatic 12 month renewal Does not include Global Adjustment Plus $0.80/month billing fee and $1.50 for every enrollment/de-enrollment Will reimburse up to $1000 exit fees from other contracts Maximum consumption 15 000 kWh/year for electricity Early Exit fee charged: $50/ year or part-year remaining |
| 5 Year MyEnergy | Electricity | 5 year floating rate starting @ 5.69 cents/kWh |
Possibility of automatic 12 month renewal Does not include Global Adjustment Rate starts at 5.69 cents/kWh, capped at 5.99 cents/kWh Plus $0.80/month billing fee and $1.50 for every enrollment/de-enrollment Will reimburse up to $300 exit fees from other contracts Early Exit fee charged: $50/ year or part-year remaining |
| 5 Year Predict-A-Bill | Gas | 5 year fixed rate @ $49.99/month |
Possibility of automatic 12 month renewal Will reimburse up to $1000 exit fees from other contracts Maximum consumption 5000m3/year Early Exit fee charged: $100/ year or part-year remaining |
| 5 Natural Gas Supply | Natural Gas | 5 year fixed rate @ 23.9 cents/m3 |
Possibility of automatic 12 month renewal Early Exit fee charged: $75/ year or part-year remaining |
| 5 Year Predict-A-Bill | Dual fuel | 5 year fixed rate @ $39.99/month for electricity, $49.99/month for gas |
Possibility of automatic 12 month renewal Does not include Global Adjustment Plus $0.80/month billing fee and $1.50 for every enrollment/de-enrollment Will reimburse up to $1000 exit fees from other contracts for each commodity Maximum consumption 5000m3/year for gas, 15 000 kWh/year for electricity Early Exit fee charged: $100/ year or part-year |
History
Just Energy was established in 1997 as Energy Savings Group, and entered the Toronto Stock Exchange in 2001. It specialized in natural gas supply until 2002, when the Ontario residential electricity market liberalized and the company began marketing electricity. The company began to expand into other provinces throughout the 2000s, and entered into the United States in 2004. It entered the Alberta natural gas and electricity markets in 2005. In 2009 the company rebranded as Just Energy Group. The company has made several acquisitions of energy marketing and home services companies in the United States, and in 2012 it listed on the New York Stock Exchange. In 2013 Just Energy began marketing energy in the UK under the Green Star Energy brand.
Activities
The Just Energy Group is the parent company to the following affiliate brands:
Amigo Energy: a retail electricity marketer in Texas to residential consumers
Commerce Energy: sells electricity and natural gas California, Georgia, Maryland, New Jersey and Pennsylvania
Tara Energy: a retail electricity marketer in Texas for residential and commercial consumers
Hudson Energy: sells commercial energy across North America
Green Star Energy: sells electricity and natural gas to households in the UK
Position in the energy market
Just Energy's acquisitions during the second half of the 2000s have contributed to making it one of the larger energy retailers in North America. Along with selling electricity, natural gas, and home services, the company has diversified into selling green products as well. Just Energy offers a JustGreen product, which allows customers to offset electricity and/or natural gas consumption with renewable energy certificates.
Other notes about Just Energy
Just Energy has been involved in several controversies regarding the sales practices of its employees and more recently, the state of its financial accounts. In 2008, the company reached a USD 1 million settlement with the Illinois State Attorney General’s Office for a lawsuit regarding misleading sales tactics. In Alberta, three former Just Energy employees were charged with fraudulent practices in 2010. The Ontario Energy Board fined Just Energy $40 000 in 2011 for violating OEB marketing rules. Over the past three years, Just Energy has been the subject of investigations by two forensic accountants in Canada, both of whom have reported the company to be using irregular forms of accounting. The Ontario Better Business Board has given Just Energy an F rating, as a result of government actions against the company, and its failure to resolve underlying causes of a pattern of complaints.
Contact
Toll-free:1-877-901-4102
Hours: Monday - Friday, 8am - 7pm; Saturday 8am to 6pm; Closed Sundays
Email:[email protected]