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Courtenay power outage map: outages near you right now
This is a Courtenay power outage map near you — centred at lat 49.6841, lng -124.9904 (the heart of Courtenay) and zoomed to neighbourhood level. Use the +/− controls to drill down to your street; every Courtenay neighbourhood is covered by reports submitted in the past few hours. Active outages appear in red; resolved outages within the past few hours in green.
For a wider regional view (province-wide), see the British Columbia power outage map. For the nationwide live map, see the Canada power outage map.
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Report your outage in Courtenay
Start typing your address — autocomplete suggests Canadian addresses. Your report appears on the map instantly. For crew dispatch, you still need to call BC Hydro directly — reporting here is supplementary.
Your outage report was submitted. Thank you for helping your neighbours!
Latest power outage update near you in Courtenay
For the most accurate estimated restoration time (ETR) for your address, the authoritative source is BC Hydro’s official outage map — they can see exactly which circuit you are on. Tap below to open it.
Open BC Hydro live outage mapFor push notifications when crews are dispatched and power is restored, opt in to BC Hydro’s SMS or app alerts — that is the fastest way to get a personalized restoration update.
Community reports from Courtenay residents
Active power outages right now
The most recent active outages reported across Canada.
No active power outages reported right now. Report an outage if your lights just went out.
Who to call for an outage in Courtenay
The distributor that owns the poles and wires in Courtenay is BC Hydro. Use their dedicated outage line — not the general customer-service number.
BC Hydro
All distributors serving British Columbia
FortisBC
South Okanagan, Kootenay, and Similkameen regions (Kelowna, Vernon, Penticton, Cranbrook).
1-866-436-7847What to do during an outage in Courtenay
Check neighbours first
If streetlights are on and neighbours have power, check your main breaker. If the whole block is dark, it is a grid event.
Protect food & electronics
Unplug sensitive electronics. Keep fridge and freezer doors closed — food stays safe ~4 hours in a fridge, ~48 hours in a full freezer.
Stay warm safely
Layer clothing, use blankets. In winter, let cold-water taps drip slightly so pipes don’t freeze. Never use gas stove or BBQ indoors for heat.
Generators outside only
Portable generators must run outside, at least 6 m (20 ft) from any door, window or vent. Carbon monoxide kills within minutes indoors.
Are Courtenay residents eligible for compensation?
Courtenay sits in British Columbia, so the rules that apply to your outage are British Columbia’s. See the full British Columbia compensation rules for the framework, eligibility and the step-by-step claim process.
- Photograph spoiled food before discarding it — date-stamped phone photos are accepted.
- Note the outage start and end times. Your distributor’s outage map archives this; take a screenshot.
- Save replacement receipts for groceries, prescription refills and any damaged electronics.
- File within 30 days through BC Hydro’s claims portal@else your distributor’s claims portal . Disputed claims go to the provincial regulator.