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Two doors into New Brunswick energy
There is no competitive retail market, so the hub has two doors: the guides, and the distributors (NB Power + Liberty Utilities).
Energy guides
5 plain-English guides on NB Power rates, the three-fuel heating choice, moving in, off-oil rebates and bill help.
Distributors
NB Power province-wide for electricity, with 3 municipal utilities owning local wires. Liberty Utilities delivers natural gas in southern NB.
A Crown monopoly — and three heating fuels
No retail competition for electricity — but the choice between electric, gas and oil heating is uniquely live in NB.
One electricity utility. Two gas utilities. One independent regulator.
In New Brunswick, NB Power generates and delivers electricity to every address. Natural gas is delivered by Liberty Utilities in southern NB (and EGNB historically). Heating oil is sold by an open private market. All three are overseen — directly or indirectly — by the Energy and Utilities Board (EUB), which also sets refined-petroleum maximum prices weekly.
Crown corporation. Generation, transmission, distribution, retail. 100% of households.
Regulated private utility. Serves southern NB along the Saint John–Moncton corridor.
Energy and Utilities Board. Reviews electricity + gas rate cases. Sets weekly oil prices.
New Brunswick vs the rest of Canada
NB sits in the Crown-utility camp — but unlike Manitoba or Quebec, it has a genuine three-fuel residential market for heating.
Albertans pick from 60+ retailers. The wires stay regulated.
Competitive wholesale + regulated RPP default + opt-in retail contracts.
How New Brunswick got here
A century of public ownership, one nuclear plant and a wave of heat pump rebates — in 6 milestones.
The province creates the public electric power commission — the entity that becomes NB Power. Rural electrification follows over the next four decades.
The Mactaquac Generating Station on the Saint John River comes online. The largest hydro station in NB locks in low-cost capacity for the south.
Canada's first commercial CANDU-6 reactor begins operating at Point Lepreau. Nuclear becomes a major share of NB Power's annual generation.
The Energy and Utilities Board consolidates electricity, natural gas and petroleum-price regulation under a single quasi-judicial body.
NB Power + province launch a bundled rebate program for heat pumps, insulation and air-sealing — including specific off-oil incentives.
New Brunswick's climate plan formalises the off-oil transition, with stronger heat pump rebates and an income-tested free-heat-pump option.
The 60-second mental model
Three actors and three fuels — but only one electricity utility.
A mixed fleet: Mactaquac hydro, Point Lepreau nuclear, some thermal, plus imports. All owned by the Crown.
NB Power owns the electricity wires everywhere. Liberty Utilities owns the gas pipes in southern NB. Heating oil flows through a private delivery market.
The Energy and Utilities Board hears electricity, gas and oil-price cases. Decisions are public, with reasoning published online.
So what does this actually mean for you?
Six concrete things that change because you are a New Brunswick energy consumer.
You cannot pick a power retailer. NB Power serves your address. One call (or 5 minutes online) to open or move service.
Electric, gas (Liberty, if available) or oil. The choice has a huge bill impact, especially with current rebates.
Every NB Power rate application is filed publicly. Interveners can challenge. Decisions and reasoning are published online.
Under THESP, heat pumps come with combined federal + provincial + NB Power rebates that often exceed $5,000.
Switching from oil to a heat pump unlocks the largest single rebate stack in the province. Income-tested free-heat-pump options exist for qualifying households.
NB Power is also the distributor — they own the wires and dispatch the crews. Save the number before you need it.
Or jump straight to what you came for
The six tasks New Brunswickers search for most.
Every line on your NB Power bill and the payment-help options.
The Residential (RES-1) rate, demand charges and what the EUB approved.
Open or move an NB Power account at a new address in 15 minutes.
Off-oil grants and Total Home Energy Savings Program details.
How to choose between the three NB heating fuels for your home.
Report and track NB Power outages by region.
Frequently asked questions
Start with the right guide
The New Brunswick guide library covers NB Power rates, the three-fuel heating choice, the off-oil rebate stack and every line on your bill.