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Two doors into Nova Scotia energy

Whatever you need, it lives in one of these two hubs. Pick whichever matches your situation.

Nova Scotia distributors directory

See all distributors

Your distributor is fixed by your address — and it is also your retailer. Pick yours for contact details, outage lines and how it works.

One investor-owned monopoly, an independent regulator

Nova Scotia is a regulated market with no retail competition — and, unusually, its single utility is privately owned, so profits flow to Emera shareholders.

Regulated · Investor-owned
Nova Scotia Power · an Emera company · NSEB review

One utility, a handful of town systems, one independent regulator.

Nova Scotia Power Inc. (NSPI), a subsidiary of Emera, generates, transmits and distributes electricity to about 95% of the province. Five town-owned utilities run their own local wires and buy bulk power from NSPI. Eastward Energy distributes natural gas in a narrow Halifax-area corridor. All answer to the Nova Scotia Energy Board (NSEB). There is no retail competition for residential electricity.

Electricity
Nova Scotia Power

Investor-owned, generation to retail, for ~95% of NS. Five town utilities serve the rest and buy bulk power from NSPI.

Natural gas
Eastward Energy

A small franchised network of about 8,500 customers in the Halifax corridor. Most of NS has no gas service at all.

Regulator
NSEB

The Nova Scotia Energy Board (formerly the NSUARB) reviews and approves what the utility may charge through public hearings.

Nova Scotia vs the rest of Canada

Nova Scotia shares its privately-owned-monopoly model with neighbouring PEI. Quebec runs a low-cost Crown hydro utility; Alberta is fully deregulated.

Prince Edward Island
Private monopoly

Like NS: Maritime Electric, a Fortis company, with no retail choice and a strong heat-pump push.

Quebec
Hydro monopoly

A Crown hydro utility with low rates, the opposite of NS on both ownership and price.

Alberta
Fully deregulated

Albertans pick from dozens of retailers. The wires stay regulated.

How Nova Scotia got here

From a publicly-owned power commission to privatisation, an Emera utility and the push off coal.

1919
Power Commission

The Nova Scotia Power Commission is created to electrify the province, the public ancestor of today's utility.

1972
Public corporation

The province consolidates electric utilities into the Crown-owned Nova Scotia Power Corporation, a publicly owned monopoly.

1992
Privatisation

Nova Scotia Power is privatised in one of Canada's largest share offerings, becoming an investor-owned utility answerable to shareholders.

2005
Emera formed

NSPI is reorganised under the Emera holding company, a publicly traded energy group headquartered in Halifax.

2010s
Renewables + the cable

Wind build-out and the Maritime Link tie-in to Newfoundland hydro begin shifting the province away from imported coal.

Now
Off coal, onto heat pumps

Nova Scotia targets the phase-out of coal generation and pushes heat-pump adoption with a deep rebate stack to cut oil and electric-heat bills.

The 60-second mental model

Three actors — and the NSEB reviews the rate.

Step 1 · Generation
Nova Scotia Power generates

Historically heavy on imported coal, now adding wind and importing hydro through the Maritime Link. That fuel mix is part of why rates run high.

Step 2 · Delivery
NS Power + town utilities

NS Power owns the wires for ~95% of the province; five towns run their own local grid and buy bulk power from NSPI. Eastward Energy delivers gas. No competitive layer.

Step 3 · Referee
NSEB

The Nova Scotia Energy Board reviews every rate application in public hearings and approves what the utility may charge.

So what does this actually mean for you?

Six concrete things that change because you are a Nova Scotia energy consumer.

No shopping required

You cannot pick a power retailer. Nova Scotia Power bills almost everyone, set by your address. Your savings come from usage, heating choice and rebates, not switching.

Heating is the big lever

Oil and electricity each heat about a third of NS homes. Moving off oil or baseboards toward a heat pump is the single biggest move on a winter bill.

The NSEB sets the rate

When the NSEB approves a rate, that is the rate. The hearing record is public; it is where customer and shareholder interests are weighed against each other.

Rebates are unusually deep

Efficiency Nova Scotia, the federal oil-to-heat-pump program and the Heating Assistance Rebate stack into a strong offer. Apply them in the right order.

No winter disconnections

Nova Scotia Power cannot disconnect a residential customer when it is freezing. Equal Billing and payment arrangements keep the winter spike manageable.

Outage + gas-leak numbers

Power out? Nova Scotia Power 1-877-428-6004 (24/7). Smell gas on the Eastward network? Leave, then call Eastward Energy 1-866-313-3030, or 911 first if anyone is hurt.

Energy in other provinces & territories

Canada energy home

Every province and territory runs its energy market differently. Compare Nova Scotia with its neighbours.

Frequently asked questions

No. Nova Scotia has a regulated, vertically integrated electricity market with no retail choice. Nova Scotia Power Inc. (NSPI), a subsidiary of Emera, generates, delivers and bills electricity for about 95% of the province. The only exceptions are the five small town-owned utilities — Antigonish, Berwick, Lunenburg, Mahone Bay and Riverport — which run their own local wires and buy bulk power from NSPI. Your levers are consumption and rebates, not switching.
Eastward Energy (formerly Heritage Gas until its 2022 rebrand) is the franchised natural gas distributor for parts of seven counties, including the Halifax Regional Municipality. The network is small — about 8,500 customers — so most of Nova Scotia has no gas service at all. Where gas is not available, homes run on heating oil, electricity and heat pumps.
The Nova Scotia Energy Board (NSEB), formerly the Nova Scotia Utility and Review Board (NSUARB), is the independent regulator. It reviews and approves what Nova Scotia Power may charge through public rate hearings. Because NSPI is investor-owned, those hearings are where customer and shareholder interests are weighed against one another.
Because Nova Scotia has historically generated much of its power from imported coal, which is costly and is now being phased out. Unlike the big hydro provinces, NS lacks cheap, long-lived heritage dams, and the utility is privately owned, so returns flow to Emera shareholders. The province offsets the burden on home energy through the Your Energy Rebate Program and pushes heat pumps hard.
A residential bill is a fixed monthly base charge plus an energy charge per kilowatt-hour. As of 1 May 2026 that is $20.08 base and 19.128 cents per kWh. The 15% HST applies, but the provincial 10% portion on home energy is rebated automatically through the Your Energy Rebate Program, so you do not pay it.
Always your distributor. Nova Scotia Power: 1-877-428-6004 (24/7 outages). For a natural-gas leak or odour on the Eastward Energy network, leave the building and call Eastward Energy at 1-866-313-3030, or 911 first if anyone is in danger. Inside a town utility, the town runs the local line.
Ready when you are

Start with the right guide

The Nova Scotia guide library covers the 2026 rates, setting up service, heating with oil, electricity or a heat pump, stacking rebates and paying your bill.