ATCO Electric

ATCO Electric is a power distribution company in Alberta that provides service in the north and central-east regions of the province.

ATCO Electric Mailing Address

ATCO Electric
10035 105 St NW
Edmonton, Alberta T5J 2V6 Canada

Find more ways to get in touch with ATCO Electric

Activate Your ATCO Electric Account

If you are moving to a community within ATCO Electric's service territory your regulated rate provider is Direct Energy Regulated Services. Find out how to activate your Directe Energy Regulated Services account.

In the unlikely event that you move to a residence where electricity service has been disconnected, you will need to call ATCO Electric. To get reconnected, you can call ATCO Electric at 1-800-668-2248, and will need to provide the following information:

  • Your exact address (apt. no., street no., street name, community, postal code)
  • Your name
  • The date of required service

You may need to pay a fee for reconnection.

Call ATCO Electric Customer Service

Do you have a question related to your meter or your electricity connection? Call the ATCO Electric customer service at 1-800-668-2248, open from Monday - Friday, 7:00 a.m. to 5:00 p.m.

Pay Your Electricity Bill

Direct Energy Regulated Services is responsible for customer service, including billing, for regulated rate customers. Find out how to pay your Direct Energy Regulated Services bill.

Did you know that in Alberta you have a choice of your energy supplier? Find out more about your options for your energy supply or learn about Alberta's retail electricity and gas markets

ATCO Electric is a power distribution company in Canada. The registered office is located in :

10035 105 St NW
T5J 2V6 Edmonton

Activate your account with ATCO Electric

You are moving and wish to activate your account with ATCO Electric? It’s simple. Call ATCO Electric by dialing +1 780-420-7310 and give :

  • Your exact address (apt. no., street no., street name, city/town, zipcode).
  • Your name.
  • Date of required activation.

Speak with a customer service agent

Do you have a question related to a commercial issue? Call the ATCO Electric customer service by dialing +1 780-420-7310. They can help you with questions such as you bill, rates, or the terms of your contract.

Pay your bill

When you activate your line and create an account in your name, ATCO Electric may ask you to pay your bills by several options:

  • By automatic account transfer.
  • Check sent by mail.
  • Credit or debit card by telephone.
  • Cash or card at an authorized payment office.