FortisAlberta is a wires services provider that delivers electricity to more than 200 communities throughout the south and central regions of Alberta. It is based in Calgary.

FortisAlberta Mailing Address

Calgary Head Office
320 17th Avenue S.W.
Calgary, AB, T2S 2V1
Phone: 403-514-4000

Find more FortisAlberta contact information (customer service and emergency phone numbers, etc)

Activate Your FortisAlberta Account

If you are in the FortisAlberta service territory, your regulated electricity supply rate will be provided by ​EPCOR. If you are moving to the FortisAlberta service area you will therefore need to contact EPCOR at 310-4300 to start your electricity service. EPCOR will ask for the following information to open your account:

  • Your exact address (apt. no., street no., street name, city/town, postal code)
  • Your name
  • The date of required service

Learn about opening an account with EPCOR

Call FortisAlberta Customer Service

Do you have a question about your bill? Call the EPCOR customer service line 310-4300. They can help you with questions about your bill, rates, or the terms of your contract. Call FortisAlberta customer service at 1-855-333-9473 for requests to start up a new service line, to get electricity reconnected, or for questions about the functioning of your meter

Learn about when to contact FortisAlberta

Pay Your Bill

​EPCOR is responsible for regulated rate billing in the FortisAlberta area. You have several payment options for your EPCOR bill:

  • By pre-authorized payment
  • Cheque sent by mail
  • At your bank

Find out more about how to pay your EPCOR bill

In Alberta you have a choice of your energy supplier. Learn more about how you can compare energy suppliers and save money on your bills

FortisAlberta is a power distribution company in Canada. The registered office is located in :

320 17th Avenue S.W.
T2S 2V1 Calgary

Activate your account with FortisAlberta

You are moving and wish to activate your account with FortisAlberta? It’s simple. Call FortisAlberta by dialing 1-855-333-9473 and give :

  • Your exact address (apt. no., street no., street name, city/town, zipcode).
  • Your name.
  • Date of required activation.

Speak with a customer service agent

Do you have a question related to a commercial issue? Call the FortisAlberta customer service by dialing 1-855-333-9473. They can help you with questions such as you bill, rates, or the terms of your contract.

Pay your bill

When you activate your line and create an account in your name, FortisAlberta may ask you to pay your bills by several options:

  • By automatic account transfer.
  • Check sent by mail.
  • Credit or debit card by telephone.
  • Cash or card at an authorized payment office.