Just Energy Alberta

Just Energy is a publicly-traded competitive energy retailer that offers both electricity and natural gas products for residential consumers. With 1.8 million customers across North America, it is one of the larger competitive energy retailers present in Alberta. Its headquarters are in Mississauga, and it operates in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec. In Alberta Just Energy provides competitive electricity and natural gas products, as well as various home services and green energy products.

Residential Offers

Name	Energy Type	Rates	Notes
Price Protection	Electricity	5 year fixed rate @ 7.99 cents/kWh	Possibility of automatic 12 month renewal Does not include site administration fee of $6.90/month 2.5% monthly late payment charge $100 early exit fee charged for cancellation during the first year; no cancellation fees following the first year of service
Price Protection	Gas	5 year fixed rate @ $5.49/GJ	Possibility of automatic 12 month renewal Does not include site administration fee of $6.90/month 2.5% monthly late payment charge Maximum consumption 680 GJ/year $100 early exit fee charged for leaving during the first year of the contract (no cancellation charges following first year of service)

History

Just Energy was established in 1997 as Energy Savings Group, and entered the Toronto Stock Exchange in 2001. It specialized in natural gas supply until 2002, when the Ontario residential electricity market liberalized and the company began marketing electricity. The company began to expand into other provinces throughout the 2000s, and entered into the United States in 2004. It entered the Alberta natural gas and electricity markets in 2005. In 2009 the company rebranded as Just Energy Group. The company has made several acquisitions of energy marketing and home services companies in the United States, and in 2012 it listed on the New York Stock Exchange. In 2013 Just Energy began marketing energy in the UK under the Green Star Energy brand.

Activities & Organization

The Just Energy Group is the parent company to the following affiliate brands:

Amigo Energy: a retail electricity marketer in Texas to residential consumers

Commerce Energy: sells electricity and natural gas California, Georgia, Maryland, New Jersey and Pennsylvania

Tara Energy: a retail electricity marketer in Texas for residential and commercial consumers

Hudson Energy: sells commercial energy across North America

Green Star Energy: sells electricity and natural gas to households in the UK

Position in the Energy market

Just Energy's acquisitions during the second half of the 2000s have contributed to making it one of the larger energy retailers in North America. Along with selling electricity, natural gas, and home services, the company has diversified into selling green products as well. Just Energy offers a JustGreen product, which allows customers to offset electricity and/or natural gas consumption with renewable energy certificates.

Other notes about Just Energy

Just Energy has been involved in several controversies regarding the sales practices of its employees and more recently, the state of its financial accounts. In 2008, the company reached a USD 1 million settlement with the Illinois State Attorney General’s Office for a lawsuit regarding misleading sales tactics. In Alberta, three former Just Energy employees were charged with fraudulent practices in 2010. The Ontario Energy Board fined Just Energy $40 000 in 2011 for violating OEB marketing rules. Over the past three years, Just Energy has been the subject of investigations by two forensic accountants in Canada, both of whom have reported the company to be using irregular forms of accounting. The Ontario Better Business Board has given Just Energy an F rating, as a result of government actions against the company, and its failure to resolve underlying causes of a pattern of complaints.

Contact

Toll-free:1-877-901-4102

Hours: Monday - Friday, 8am - 7pm; Saturday 8am to 6pm; Closed Sundays

Email:[email protected]