Contact Enbridge Gas Distribution

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Customer Service

Customer Service Number
1-877-362-7434
Operating Hours for General Enquiries: Monday - Friday, 8:00 a.m. to 6:00 p.m.
Fax Number
1-888-711-1211
Email
[email protected]

Emergencies

Emergency Number
1-866-763-5427
Available 24/7

You should call Enbridge on this number without delay if you:

  • Smell gas
  • Have a broken gas pipe or meter
  • Notice your natural gas equipment is overheating
  • Experience a fire that involves natural gas

 

Bill Payment

Bill Payment & Inquiries Number
1-877-362-7434
Operating Hours: Monday - Friday, 8:00 a.m. to 6:00 p.m.
Bill Payment Mailing Address
Enbridge
PO Box 644
Scarborough, ON M1K 5H1
 

Find out more about payment options for your Enbridge gas bill

Office Addresses

Head Office (Toronto):
500 Consumers Road
North York, Ontario
M2J 1P8
Open to customers Monday to Friday, 8:30 a.m. to 4:30 p.m.

Thorold Office
3401 Schmon Parkway
Thorold, Ontario
L2V 5A8
Open to customers Monday to Friday, 8:30 a.m. to 4:30 p.m.

Meter Readings

Meter Reading Number
1-800-268-5442
Automated Service available anytime

Other Contacts

Gas Rate Information
1-800-263-2212
Available 24/7
New Gas Service Installation
1-888-427-8888
Available 24/7
Call Before You Dig
1-800-400-2255
Available 24/7
Energy Marketer Questions
1-888-410-4446
Available 24/7