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Direct Energy Regulated Services Phone Number and Other Contact Information

Whether you have a question, or need to get in touch with Direct Energy Regulated Services, you can find various ways of getting in touch with Direct Energy Regulated Services here.

Customer Service

Customer Service and Billing Enquiries
1-866-420-3174
Operating Hours: Monday - Friday, 7:00 a.m. to 9:00 p.m., Saturday 8:00am to 4:30p.m., closed Sundays and holidays
Fax Number
1-877-420-3777
Email
ders_inquiries@directenergy.com
Mailing Address
Direct Energy Regulated Services
P.O. Box 1520
639 5th Ave SW
Calgary, AB T2P 5R6

Emergencies

AltaGas Service Area Emergency Line
1-866-826-3830
ATCO Electric Service Area Emergency Line
1-800-668-5506
ATCO Gas Service Area Emergency Line
1-800-511-3447
ENMAX Service Area Emergency Line
1-403-514-6100
EPCOR Service Area Emergency Line
1-855-333-9473
FortisAlberta Service Area Emergency Line
310-9473

All numbers are available 24/7

Bill Payment

Bill Payment Mailing Address
Direct Energy Regulated Services
PO Box 1520, 639 5th Ave SW
Calgary, AB T2P 5R6
Recurring Payment Plan
Recurring Payment Plan
Direct Energy Regulated Services
PO Box 1520, 639 5 Ave SW
Calgary, AB, T2P 5R6

Fax number: (877) 420-3777

Find out more about payment options for your Direct Energy Regulated Services energy bill

Other Questions? Who to Call

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