Direct Energy Regulated Services Phone Number and Other Contact Information
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Whether you have a question, or need to get in touch with Direct Energy Regulated Services, you can find various ways of getting in touch with Direct Energy Regulated Services here.
Customer Service
Customer Service and Billing Enquiries |
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1-866-420-3174 Operating Hours: Monday - Friday, 7:00 a.m. to 9:00 p.m., Saturday 8:00am to 4:30p.m., closed Sundays and holidays |
Fax Number |
1-877-420-3777 |
[email protected] |
Mailing Address |
Direct Energy Regulated Services P.O. Box 1520 639 5th Ave SW Calgary, AB T2P 5R6 |
Emergencies
AltaGas Service Area Emergency Line |
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1-866-826-3830 |
ATCO Electric Service Area Emergency Line |
1-800-668-5506 |
ATCO Gas Service Area Emergency Line |
1-800-511-3447 |
ENMAX Service Area Emergency Line |
1-403-514-6100 |
EPCOR Service Area Emergency Line |
1-855-333-9473 |
FortisAlberta Service Area Emergency Line |
310-9473 |
All numbers are available 24/7
Bill Payment
Bill Payment Mailing Address |
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Direct Energy Regulated Services PO Box 1520, 639 5th Ave SW Calgary, AB T2P 5R6 |
Recurring Payment Plan |
Recurring Payment Plan Direct Energy Regulated Services PO Box 1520, 639 5 Ave SW Calgary, AB, T2P 5R6 Fax number: (877) 420-3777 |
Find out more about payment options for your Direct Energy Regulated Services energy bill
Other Questions? Who to Call
Direct Energy (retail services) |
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Find contact information for the retail side of Direct Energy here |
Return to our main page about Direct Energy Regulated Services