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Call ATCO Gas and More Contact Information

Here you will find various phone numbers, mailing addresses and other ways to get in touch with ATCO Gas. Contact ATCO Gas for questions about your meter, installing new gas connection, or disconnecting gas service. For questions about your regulated gas rate and bills contact Direct Energy Regulated Services, which is the regulated rate provider for the ATCO Gas service area.

ATCO Gas Emergency Numbers

When in doubt call 9-1-1
Calgary Area Emergencies
Available 24/7
Edmonton Area Emergencies
Available 24/7
All Other Area Emergencies
Available 24/7
Alberta One Call
Phone: 1-800-242-3447

ATCO Gas General Enquiries and Customer Service

Contact ATCO Gas Customer Service phone line for general enquiries such as starting up a new gas line, disconnecting (temporarily or permanently) your gas connection, or for questions about your meter readings.

General Enquiries
Toll-free Alberta: 310-5678
Calgary: 403-245-7888
Edmonton: 780-424-5222
Operating Hours: Monday - Friday 7:00 a.m. to 7:00 p.m.
Closed weekends and holidays

ATCO Gas Office Contact Information

General Correspondence
ATCO Gas, Customer Correspondence
PO Box 2409
Edmonton, AB T5J 2S3
Calgary Office Address
909 - 11th Avenue SW
Calgary, Alberta
Canada T2R 1L8
Phone: 403-245-7110
Fax: 403-245-7400
Edmonton Office Address
10035 - 105 Street
Edmonton, Alberta
Canada T5J 2V6
Phone: 780-420-7211
Fax: 780-420-7400

ATCO Gas Contacts

Retailer Service
Phone 780-420-7199
Fax: 780-420-3123
ATCO Group Corporate Office Mailing Address
ATCO Group
700, 909 - 11th Avenue S.W.
Calgary, Alberta, Canada
T2R 1N6
Phone: 403-292-7500
Fax: 403-292-7532
ATCO Electric Emergency

Return to ATCO Gas main page
Find out about ATCO Electric

In Alberta you have a choice of your gas supplier. Find out more about your energy supply options in Alberta