Call the City of Medicine Hat Electric and Gas Utilities
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Do you have a question about your City of Medicine Hat Utility bill? Find out who to call for billing, emergencies, and more in the City of Medicine Hat.
Electricity
Customer Service
| General Enquiries Phone Number |
|---|
| (403) 529-8111 |
| Mailing Address |
| 580 – 1 Street S.E. Medicine Hat , AB T1A 8E6 |
Emergencies
Call 9-1-1 to report fallen electrical wires, any injuries caused by electrical equipment, or a motor vehicle accident involving streetlights, traffic lights, electric transformers, etc
Power outages: Call (403) 529-8260
Bill Payment
| Billing Enquiries Phone Number |
|---|
| (403) 529-8111 |
| Bill Payment Mailing Address |
| City of Medicine Hat 580 1st Street SE Medicine Hat, AB T1A 8E6 |
Gas
Customer Service
| Customer Service Number |
|---|
| (403) 529-8190 |
| Mailing Address |
| Gas Utility Building 364 Kipling St SE Medicine Hat, AB T1A 1Y4 |
Emergencies
Available 24/7
| Emergency Gas Number (in-town) |
|---|
| (403) 529-8191 |
| Emergency Gas Number (out-of-town) |
| 1-866-248-8838 |
Bill Payment
| Billing Enquiries Phone Number |
|---|
| (403) 529-8111 |
| Bill Payment Mailing Address |
| City of Medicine Hat 580 1st Street SE Medicine Hat, AB T1A 8E6 |
Who to Call When You Are Looking For...
| You Have a Question About... | Who to Call | Contact Information |
|---|---|---|
| Your electric meter | Electricity Distribution | (403) 529-8267 or [email protected] |
| Your gas meter | Automated Metering Project | (403) 525-8604 or [email protected] |
| New residential electric service Electrical Permits |
Electricity Distribution | (403) 529-8270 or [email protected] |
| New residential gas service | Plant Services Office | (403) 529-8294 or [email protected] |
| Street light outages | Electricity Distribution | (403) 529-8262, Email [email protected] Or report online through the City of Medicine Hat website |
| Traffic light repair | Electricity Distribution | CALL 9-1-1 FOR MAJOR FAILURES (403) 525-8890 |
City Hall and Utilities Departments Mailing Addresses and More
| City Hall Office |
|---|
| 580 1 Street SE Medicine Hat, AB T1A 8E6 Operating Hours: Monday - Friday, 8:30 a.m. to 4:30 p.m.; closed weekends and holidays |
| Electric Distribution |
| 2172 Brier Park Place NW Medicine Hat, AB T1C 1S6 General Enquiries: (403) 529-8262 Fax Line: (403) 502-8060 [email protected] |
| Electric Generation |
| 1502 Power House Road Medicine Hat, AB General Enquiries: (403) 529-8272 Fax Line: (403) 528-2197 Email: [email protected] |
| Gas Distribution |
| 364 Kipling St SE Medicine Hat, AB T1A 1Y4 General Enquiries: (403) 529-8190 Gas Distribution Engineering: (403) 502-8707 Gas Residential Construction Servicing: (403) 529-8294 |
| Gas Utility and Marketing |
| General Enquiries: (403) 529-8248 Fax Line: (403) 528-2591 Email: [email protected] |
| Gas Production |
| General Enquiries: (403) 529-8248 Gas Production Administration & Land Fax Line: (403) 528-2591 |
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